Privacy Policy

1. Introduction

This Privacy Policy explains how Inak IT Solutions LLC ("we," "us," or "our") handles information in connection with the iNAK Remote mobile application (the "App"). The App is built to work primarily on your own local network, so most of what it does never leaves your network. This Policy describes what limited information does leave your device, and why.

2. Information We Do Not Collect

We do not require or ask you to create an account. We do not collect your name, postal address, or phone number. We do not sell or rent your personal information to anyone. Free-plan use of the App does display ads served by Google AdMob — see "Third-Party Service Providers" below for details.

3. Information Stored Only on Your Device

The following is stored locally, in the App's on-device storage, and is never transmitted to us:

• Paired TV details — name, IP address, network (MAC) address, and protocol of televisions you discover or add, used to send remote-control commands and enable Wake-on-LAN.
• App preferences — settings such as haptic feedback and auto-connect.
• Cast history and media — photos, videos, and music you choose to cast are served directly from your device to your TV over your own network, and are never uploaded to servers we operate.

You can permanently delete this locally stored information at any time using "Reset app data" in the App's Settings tab.

4. Information We Do Receive

Subscription and purchase information. If you purchase a Premium subscription, processing is handled by the Apple App Store or Google Play and by our subscription-management provider, RevenueCat, Inc. RevenueCat assigns your device an anonymous, randomly generated identifier (not your name or email) and confirms your subscription status (e.g., active, trial, expired) directly to the App on your device — this does not pass through any server we operate. RevenueCat's own handling of this data is governed by RevenueCat's Privacy Policy (revenuecat.com/privacy).

Diagnostic information you choose to share. "Contact support" in the App opens a pre-filled email addressed to support@inakitsolutions.com, containing the App version and the name of your currently connected TV. This is a draft only — nothing is sent unless you choose to send that email yourself, and you can edit or delete this information first.

5. Device Permissions

The App requests the following device permissions, each used only for the stated purpose:

• Local network access — to discover TVs on your Wi-Fi or LAN network and communicate with them directly.
• Photo library access — to let you pick photos and videos to cast to a paired TV.

You can review or revoke these permissions at any time in your device's system settings; doing so may limit the App's functionality.

6. How We Use Information

We use the limited information described above solely to operate and improve the Service.

This includes verifying subscription entitlements, responding to support requests you initiate, and diagnosing problems you report to us.

7. Third-Party Service Providers

We rely on the following third parties, each of which processes data under its own privacy policy:

• Apple Inc. / Google LLC — app distribution and subscription billing.
• RevenueCat, Inc. — subscription and entitlement management.
• Google AdMob — displays ads to Free-plan users. Ads are requested as non-personalized; AdMob may still use device and general location information to serve and measure ads, count impressions, and detect invalid traffic, under Google's own privacy policy.

Free-plan use of the App displays ads served by Google AdMob, described above; we otherwise do not use analytics or tracking SDKs.

8. Data Retention

Locally stored data (paired devices, settings, cast history) persists on your device until you delete it via "Reset app data" or uninstall the App. Subscription status is retained by RevenueCat for as long as your subscription record exists, per RevenueCat's own retention practices.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us at support@inakitsolutions.com and we will address it.

10. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, or delete personal information, or to object to certain processing. Because the App stores most information locally rather than on our servers, you can exercise most of these rights directly and immediately using "Reset app data" in Settings or by uninstalling the App. For anything else — including questions about data RevenueCat, Apple, or Google hold on our behalf — contact us at support@inakitsolutions.com and we will assist you or direct you to the relevant provider.

11. Data Security

We take reasonable technical and organizational measures to protect information handled by the Service. Because the App's functionality relies on your own home network, its security also depends on how you secure your own Wi-Fi or LAN network and the devices connected to it. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. International Data Transfers

Where our third-party providers (such as RevenueCat, Apple, or Google) process information outside of your country of residence, that processing is subject to those providers' own safeguards, as described in their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date below and, where appropriate, an in-App notice.

14. Contact Us

If you have questions about this Privacy Policy or how the Service handles information, contact us at support@inakitsolutions.com.